Does Dearborn charge a fee for online water bill payment?

Yes. The City Water Services page states that a 3% processing fee is charged for online credit and debit card payments.

Where do I mail a Dearborn water bill payment?

Mail checks payable to the City of Dearborn to City of Dearborn, Dept. 3101, P.O. Box 30516, Lansing, MI 48909-8016. Include the payment stub and write the City account number on the check memo line.

Can I set up automatic payment for Dearborn water bills?

Yes. The City offers free ACH Debit automatic payment for water bills. Residents can use the Automatic Water & Sewerage Bill Payment Program application.

What should I do if my Dearborn water bill is high?

Check toilets, faucets, irrigation, outdoor hoses and the meter area for leaks. Compare usage to prior bills in BS&A, then contact the City if the bill still looks wrong.

City of Dearborn Water Bill – Pay Online, BS&A, DivDat, AutoPay, Mail & Drop Box

Q: Is Water-Department.org the official City of Dearborn website?

No. Water-Department.org is an independent guide. Official payments, account changes, AutoPay enrollment, fees and service decisions must be handled through the City of Dearborn and its official payment systems.

Updated 2026 • Official Dearborn links reviewed

City of Dearborn Water Bill: Pay Online, BS&A, DivDat, AutoPay, Mail, Drop Box and Service Help

Dearborn water customers often need one clear answer: where to pay the bill safely. This guide explains the official City of Dearborn water bill payment routes, including BS&A, DivDat GuestPay, the 3% online card processing fee, free ACH automatic payment, mail payment, 24-hour drop box, City Hall contact details and practical steps for high bills or possible leaks.

💳 Open BS&A Portal ⚡ Pay With DivDat 🏛️ Official Water Services

3%Online card processing fee

24-hourPayment drop box

Free ACHAutomatic bank withdrawal

311City service contact

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Online payment

Pay online through official City-linked BS&A or DivDat payment routes.

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Free AutoPay

ACH automatic water bill payment is available by direct bank withdrawal.

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Mail payment

Mail checks to City of Dearborn, Dept. 3101, P.O. Box 30516, Lansing, MI 48909-8016.

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Drop box

The 24-hour drop box is across from the main doors of the Dearborn Administrative Center.

Main Official Dearborn Water Bill Links

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Editorial trust note: This guide was prepared from official City of Dearborn Water Services, Pay a Bill, Online Services, BS&A, DivDat and automatic payment resources. Official links are placed first for safe payment.

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Independent guide: Water-Department.org is not the City of Dearborn. Official payments, fees, account changes, AutoPay enrollment, cancellation requests and water service decisions must be handled through the City of Dearborn and its official systems.

Payment options

How to Pay Your City of Dearborn Water Bill Online

The City of Dearborn provides official online payment through BS&A and DivDat. Use BS&A when you want account access, login, AutoPay or paperless features. Use DivDat GuestPay when you want a quick payment route.

Payment route	Official detail	Practical action
BS&A Online	The City says BS&A is used for tax and water bill payments, permit applications, licensing and more.	Open the official Dearborn BS&A portal.
BS&A account login	Useful for account management, AutoPay, paperless billing, scheduled payments and payment history.	Sign in to BS&A with your account details.
DivDat GuestPay	The DivDat page lists “City of Dearborn Water Department” as a bill option.	Open DivDat GuestPay and choose the water department option.
Online card payment	The City states a 3% processing fee is charged for online credit and debit card payments.	Review the fee before submitting payment.
Free ACH AutoPay	Automatic water bill payment by ACH Debit is free.	Use the official ACH application if you want automatic bank withdrawal.

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Payment safety tip: Start from dearborn.gov, bsaonline.com with City of Dearborn selected, or the City-linked DivDat page. Avoid unofficial bill-pay pages that may delay payment or add unnecessary third-party confusion.

Mail and drop box

Pay a Dearborn Water Bill by Mail or 24-Hour Drop Box

If you prefer check payment, Dearborn provides mail and drop-box options. These are useful when you want to avoid online card processing fees, but you should allow time for processing.

Method	Official instruction	Practical tip
Mail payment	Make checks payable to the City of Dearborn and mail to City of Dearborn, Dept. 3101, P.O. Box 30516, Lansing, MI 48909-8016.	Include the payment stub and write your City account number on the memo line.
24-hour drop box	The drop box is in the parking lot across from the main doors of the Dearborn Administrative Center.	Use check or money order and include account details. Do not place loose cash in a drop box.
Administrative Center	Dearborn Administrative Center is at 16901 Michigan Ave, Dearborn, MI 48126.	Confirm office/payment window expectations before visiting if you need in-person support.

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Mailing tip: Mailed checks are processed by a third-party vendor for the City. Mail early and keep a photo of your check, payment stub and envelope until the payment clears.

AutoPay and paperless

Dearborn Water Bill AutoPay, ACH Debit, Paperless Billing and Scheduled Payments

Dearborn offers automatic payment for water bills by ACH Debit. The City also provides BS&A how-to guides for AutoPay, paperless billing, paying a bill and scheduled payments.

ACH automatic payment

Use the official Automatic Water & Sewerage Bill Payment Program application to set up direct bank withdrawal.

Paperless billing

Use the BS&A online services area and how-to guides to manage paperless billing where available.

Cancel AutoPay

If you need to stop automatic payment, use the official Automatic Payment Cancellation Request Form and submit it on time.

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AutoPay tip: After submitting ACH AutoPay, keep paying manually until you confirm the automatic payment is active. For cancellation, submit the form before the next withdrawal date so the city has time to process it.

Open ACH AutoPay application

Open AutoPay cancellation form

BS&A account tools

What You Can Do in Dearborn BS&A Online Services

The City describes BS&A as a one-stop online services platform for tax and water bill payments, permits, business licensing, garage sale applications, block party applications and more. For water customers, the most useful features are payment, account lookup, AutoPay, paperless billing and scheduled payment tools.

Look up water bill

Use BS&A to search utility billing records and review payment-related account information.

Manage online payments

Use the City payment page or BS&A portal to submit payment and keep payment records organized.

Account convenience

Use AutoPay, paperless billing, paying a bill and scheduled payment how-to guides when setting up recurring account features.

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Login tip: If you cannot locate your water account in BS&A, check the account number from your most recent bill and confirm you selected City of Dearborn, not Dearborn Heights or Dearborn, Missouri.

High bill and leaks

What to Do If Your Dearborn Water Bill Looks Too High

A high Dearborn water bill can be caused by a real usage increase, a running toilet, outdoor watering, an irrigation issue, leaking faucet, previous balance, payment timing or incorrect account lookup. Check simple items first before assuming the bill is wrong.

High-bill clue	Possible cause	What to check first
Usage rises suddenly	Running toilet, hidden leak, outdoor hose, lawn watering or irrigation.	Turn off fixtures and check whether the meter or leak indicator still moves.
Bill higher after warm weather	More lawn watering, garden watering, pool filling or car washing.	Compare outdoor water use to the prior billing period.
Payment not showing	Mail processing delay, wrong account number, or online payment not posted yet.	Save confirmation and verify the account number used for payment.
Toilet leak suspected	Faulty flapper or fill valve.	Put food coloring in the tank and wait without flushing. If color appears in the bowl, repair the toilet.

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Practical check: If the bill is unusually high, compare your current usage with past bills in BS&A, check all toilets, inspect basement and outdoor faucets, then contact the City with your account number and service address if the issue still does not make sense.

Contact and map

City of Dearborn Water Bill Phone Number, Address, Hours and Map

Use these official City of Dearborn contact details for water bill payment questions, BS&A access, DivDat payment issues, mail payment questions, AutoPay setup, drop box location or account support.

Dearborn Administrative Center

Address: 16901 Michigan Ave, Dearborn, MI 48126

Hours: 8:00 AM to 5:00 PM, Monday through Friday.

Phone: 311 or 313-943-2150

Water/Sewerage assistance: 313-943-2307

Mail and payment notes

Mail checks to:
City of Dearborn
Dept. 3101, P.O. Box 30516
Lansing, MI 48909-8016

Make checks payable to City of Dearborn and include your City account number on the memo line.

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Before calling: Keep your water account number, service address, payment confirmation, bill date, BS&A login issue, DivDat confirmation, AutoPay question or high-bill details ready.

Map shows Dearborn Administrative Center at 16901 Michigan Ave, Dearborn, MI 48126. The 24-hour payment drop box is located in the parking lot across from the main doors.

Avoid mistakes

Common Dearborn Water Bill Payment Mistakes That Cause Delays

Most water bill problems can be avoided by using official payment links, writing the correct account number, understanding online card fees and keeping payment proof.

Mistake	Why it creates trouble	Better action
Choosing the wrong Dearborn	Dearborn, Dearborn Heights and Dearborn, Missouri are different utilities.	Confirm the official site says City of Dearborn, Michigan and BS&A uid 599.
Forgetting the 3% card fee	Online credit/debit card payment costs more than the bill amount.	Review the fee or use free ACH AutoPay if appropriate.
Mailing without account number	Payment may take longer to match to your water account.	Include the stub and write the City account number on the check memo line.
Putting cash in the drop box	Cash is hard to track if there is a dispute.	Use check or money order with account details for drop-box payment.
Assuming AutoPay starts immediately	Enrollment can require processing time.	Pay manually until your account confirms ACH automatic withdrawal is active.
Ignoring a high bill	Leaks may continue wasting water every day.	Check toilets, faucets, outdoor lines and account history as soon as the bill looks abnormal.

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Important: If a due date, amount, payment status or account lookup seems wrong, confirm through BS&A, DivDat receipt history or the City before assuming the payment completed correctly.

Most searched FAQs

City of Dearborn Water Bill FAQs

These answers cover common searches about Dearborn water bill payment, BS&A, DivDat, online card fee, mail payment, AutoPay, drop box, account number and customer contact details.

QHow do I pay my City of Dearborn water bill online?

Use the official City of Dearborn Pay a Bill or Water Services page. The City links customers to BS&A and DivDat for online water bill payment.

QWhat is the official Dearborn BS&A water bill portal?

The official City of Dearborn BS&A portal is bsaonline.com with City of Dearborn selected. Use it from the City’s Online Services or Pay a Bill page for safer access.

QCan I pay Dearborn water bill with DivDat?

Yes. The City Water Services page links Pay Online – DivDat, and the DivDat GuestPay page lists City of Dearborn Water Department as a bill option.

QDoes Dearborn charge a processing fee for online card payments?

Yes. The City says a 3% processing fee is charged for online credit and debit card payments.

QWhere do I mail my Dearborn water bill payment?

Mail checks to City of Dearborn, Dept. 3101, P.O. Box 30516, Lansing, MI 48909-8016. Make checks payable to City of Dearborn, include the payment stub and write your City account number on the memo line.

QWhere is the Dearborn water bill drop box?

The 24-hour payment drop box is in the parking lot across from the main doors of the Dearborn Administrative Center.

QCan I set up AutoPay for Dearborn water bills?

Yes. Dearborn offers free ACH Debit automatic payment for water bills. Use the official Automatic Water & Sewerage Bill Payment Program application.

QHow do I cancel Dearborn automatic payment?

Use the official Automatic Payment Cancellation Request Form. The form should be submitted before the next scheduled withdrawal date so it can be processed on time.

QWhat is the City of Dearborn phone number for water bill help?

The City lists 311 or 313-943-2150 for the Dearborn Administrative Center. The ACH water/sewerage application also lists 313-943-2307 for Water and Sewerage Division assistance.

QWhere is Dearborn Administrative Center?

The Dearborn Administrative Center is located at 16901 Michigan Ave, Dearborn, MI 48126.

QWhy is my Dearborn water bill high?

Common causes include a running toilet, outdoor watering, leaking faucet, irrigation issue, extra household usage, previous balance or payment timing. Check your usage in BS&A and inspect fixtures before calling.

QHow do I avoid choosing the wrong Dearborn payment page?

Start from dearborn.gov and confirm the page says City of Dearborn, Michigan. Do not confuse it with Dearborn Heights or Dearborn, Missouri.

QIs Water-Department.org the official City of Dearborn website?

No. This is an independent guide. Official payments, account support, payment fees, AutoPay enrollment, cancellation and service decisions must be handled through the City of Dearborn and its official payment systems.

Official source table

Official Sources for City of Dearborn Water Bill Customers

Use these official resources for final confirmation before paying, mailing a check, setting up AutoPay, cancelling automatic payment, contacting the City or checking water service resources.

Official source	Use it for	Open
Water Services	Online water bill payment, 3% card processing fee, drop box, mail address, BS&A, DivDat and automatic payment.	Open Water Services
Pay a Bill	Official City payment page for water bills, property taxes and invoices.	Open Pay a Bill
Online Services / BS&A	BS&A overview, account login, AutoPay, paperless billing, paying a bill and scheduled payment guides.	Open Online Services
City of Dearborn BS&A Portal	Water bill payment, utility billing record search and account login.	Open BS&A portal
DivDat GuestPay	Guest payment for City of Dearborn Water Department bills.	Open DivDat
ACH AutoPay Application	Setting up automatic water and sewerage bill payment by bank withdrawal.	Open ACH form
AutoPay Cancellation Form	Cancelling automatic payment participation.	Open cancellation form
City Contact	City contact route, phone directory and general Dearborn support.	Open contact page

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Final takeaway: For most Dearborn customers, use BS&A for account-based payment and account tools, DivDat for guest payment, ACH AutoPay to avoid manual payments, mail checks to the Lansing payment address, and use the 24-hour drop box at Dearborn Administrative Center when you need a non-online payment route.