Broward County Water Bill: Pay Online, AccessBROWARD Login, Phone, Auto Pay, Locations and Leak Credit Help
Broward County Water and Wastewater Services customers often need the official payment portal, AccessBROWARD login, customer service phone number, Auto Pay details, in-person payment centers, Amscot payment option or leak adjustment rules. This guide keeps those official Broward WWS resources together so you can pay safely and handle high-bill or account issues without using the wrong website.
Pay online
Use AccessBROWARD WWS ePay to pay by electronic check or credit card after signing in.
Pay by phone
Broward WWS lists Pay By Phone at 954-831-3250 for customer utility bill payments.
Auto Pay
Automatic payment can be set up from a checking or savings account by contacting Customer Service.
Leak credit
WWS may consider one leak adjustment credit once per 12 months when rules are met.
Main Official Broward County Water Bill Links
How to Pay Your Broward County Water Bill Online Through AccessBROWARD
Broward WWS online payment uses AccessBROWARD. Customers can make secure WWS payments by electronic check or credit card.
| Step | What to do | Practical tip |
|---|---|---|
| 1. Open official WWS payment page | Start from Broward’s Online Utility Bill System page. | This avoids unofficial bill-pay pages. |
| 2. Sign in to AccessBROWARD | Use your AccessBROWARD email and password. | Cookies must be allowed for the AccessBROWARD login to work properly. |
| 3. First-time user registration | Create an AccessBROWARD account if this is your first online payment. | Keep your WWS bill nearby because you must link the WWS account you want to pay. |
| 4. Choose payment method | Pay by electronic check or credit card. | Broward says credit card information is not stored, so online card users need to access the account each month. |
| 5. Save confirmation | Download, screenshot or write down your confirmation. | Keep proof until the payment appears correctly on your WWS account. |
Broward WWS Auto Pay: Automatic Payment From Checking or Savings
Broward WWS says customers can sign up for automatic payment from a checking or savings account so the bill is paid on time each month. This is different from manually paying by credit card every month through the online system.
Why Auto Pay helps
Auto Pay reduces missed payments and removes the need to manually enter card information every billing cycle.
How to get the form
Contact Broward WWS Customer Service at 954-831-3250 for the automatic payment authorization form.
Broward County Water Bill Payment by Phone, Customer Service Center or Amscot
Broward WWS lists four authorized payment methods: cash at Amscot, website payment, payment at WWS customer service centers and payment by phone.
| Payment method | Official detail | Best use |
|---|---|---|
| Website payment | Use WWS Customer Service / AccessBROWARD. | Best for online e-check or credit card payment. |
| Pay by phone | Call 954-831-3250. | Useful when you need payment help or account support. |
| Pompano Beach center | 2555 West Copans Road, Pompano Beach, FL 33069. | Use for in-person customer service during listed business hours. |
| Lauderhill center | 1491 NW 40th Avenue, Suite 7, Lauderhill, FL 33313. | Convenient for customers closer to central/west Broward. |
| Amscot cash payment | Broward WWS says customers can pay by cash at any Amscot location. | Good for customers who prefer cash payment. |
Broward WWS Customer Service Phone Number, Email, Offices and Map
Use these official Broward WWS contact details for water bill payment questions, online login trouble, Auto Pay form requests, leak adjustment questions and account help.
Pompano Beach Customer Service
Address: 2555 West Copans Road, Pompano Beach, FL 33069
Phone: 954-831-3250
Email: water@broward.org
Hours listed: Monday to Friday, 8:00 AM to 5:00 PM; closed Saturday and Sunday.
Lauderhill Customer Service
Address: 1491 NW 40th Avenue, Suite 7, Lauderhill, FL 33313
Phone: 954-831-3250
Hours listed: Monday to Friday, 8:00 AM to 5:00 PM; closed Saturday and Sunday.
Map shows Broward County Water and Wastewater Services at 2555 West Copans Road, Pompano Beach, FL 33069. For online payment, use AccessBROWARD WWS ePay.
Broward County Water Bill Leak Adjustment and Pool Credit
Broward WWS may review an account and consider an adjustment when a bill is above normal usage because water loss occurred on the customer side of the meter. WWS lists two adjustment categories: leak adjustment credit and pool adjustment credit.
| Adjustment type | Who may qualify | Important rule |
|---|---|---|
| Leak Adjustment Credit | Residential and commercial customers with qualifying water loss on the customer side of the meter. | Considered once per 12 months, subject to application and guideline rules. |
| Pool Adjustment Credit | Residential customers who fully empty and refill a swimming pool. | May be considered once every two years on the sewer portion of the bill. |
| Repair documentation | Leak adjustment applicants must document repair. | Attach repair bill, repair letter or parts receipts for self-repair. |
| Processing time | Applicants waiting for leak adjustment review. | The leak adjustment request may take up to 90 days for completion. |
What to Check Before Calling Broward WWS About a High Water Bill
A high Broward water bill is often connected to leaks, irrigation, pool use, a running toilet, outdoor fixtures, a service-line issue or normal seasonal usage. Do a quick check before requesting an adjustment.
| High-bill clue | Possible cause | What to check first |
|---|---|---|
| Usage suddenly jumps | Running toilet, irrigation leak, broken pipe or pool refill. | Check toilets, sprinklers, hose bibs, pool equipment and meter movement. |
| Wet or soft yard area | Underground service-line leak or irrigation line problem. | Take photos and call a plumber or irrigation professional if needed. |
| Leak repaired recently | High bill was caused before the repair. | Save repair bill, repair letter or parts receipts for leak adjustment request. |
| Pool fully emptied and refilled | Large one-time water use with sewer charge impact. | Review pool credit rules before submitting an adjustment request. |
Broward WWS Deposits, Service Availability Charges and Bad-Payment Rules
Broward WWS publishes deposit information for metered customers and other charges. Always check the current official Rates, Fees and Charges page before making decisions, because rates and fees can change.
| Deposit / charge item | Official listed amount or rule | Customer note |
|---|---|---|
| 5/8 inch meter | Water service deposit $50; sewer service deposit $65. | Common residential meter size, but confirm your account details. |
| 1 inch meter | Water service deposit $185; sewer service deposit $250. | Check official page for current deposit table. |
| 2 inch meter | Water service deposit $900; sewer service deposit $1,320. | Larger accounts may have higher deposits. |
| Meter over 2 inches | Deposit equals estimated billing for two months. | Business or large-meter accounts should contact WWS. |
| Double deposits | Deposit may be doubled if service is discontinued for non-payment or more than one bad check is tendered within 12 months. | Avoid returned payments and call early if payment is difficult. |
Broward WWS Water Quality, Lead Inventory, Free Chlorination and Customer Notices
The Broward Water and Wastewater Services main page includes customer notices and water quality resources. It also links the official Water Quality Report and service line information.
Water Quality Report
Use the official WWS main page to access the current Water Quality Report and related water information.
Lead service line inventory
Broward WWS states its service line inventory has 100% of service lines identified as non-lead.
Free chlorination notices
Watch the WWS page for district-specific free chlorination dates and possible temporary taste or odor changes.
Common Broward County Water Bill Mistakes That Cause Payment or Adjustment Problems
Most Broward WWS billing problems can be avoided by using official payment routes, linking the correct AccessBROWARD account, saving confirmation and keeping leak repair documents.
| Mistake | Why it creates trouble | Better action |
|---|---|---|
| Using unofficial payment websites | Payment may be delayed, misdirected or include unnecessary third-party risk. | Use broward.org or AccessBROWARD WWS ePay only. |
| Not linking the WWS account | First-time online users must link the account they want to pay. | Register, sign in and link the correct WWS account before paying. |
| Assuming card details are saved | Broward WWS says credit card information is not stored for monthly online payment. | Use Auto Pay from checking/savings if you want automatic monthly payment. |
| Requesting leak credit before repairs | If repairs are not completed, an adjustment will not be received. | Repair the leak first and attach proof. |
| Ignoring future invoices while adjustment is pending | The leak application says future invoices must be paid while approval is pending. | Set a payment arrangement and keep current bills paid as required. |
Broward County Water Bill FAQs
These FAQs answer common searches about Broward WWS online payment, AccessBROWARD login, phone payment, Auto Pay, service centers, Amscot, leak adjustment, pool credit and deposit rules.
QHow do I pay my Broward County water bill online?
Use the official Broward County Water and Wastewater Services Online Utility Bill System. Sign in through AccessBROWARD, link your WWS account and pay by electronic check or credit card.
QDo I need AccessBROWARD to pay my water bill?
Yes. Broward WWS says first-time online payment users must create an AccessBROWARD account and link the WWS account or accounts they want to pay online.
QWhat is the Broward County water bill phone number?
Call Broward County Water and Wastewater Services Customer Service at 954-831-3250.
QCan I pay my Broward water bill by phone?
Yes. Broward WWS lists Pay By Phone at 954-831-3250.
QCan I set up Broward WWS Auto Pay?
Yes. Broward WWS says customers can sign up for automatic payment from a checking or savings account. Contact Customer Service at 954-831-3250 for the authorization form.
QWhere can I pay my Broward water bill in person?
Broward WWS lists customer service centers at 2555 West Copans Road, Pompano Beach, FL 33069 and 1491 NW 40th Avenue, Suite 7, Lauderhill, FL 33313.
QCan I pay my Broward WWS bill at Amscot?
Yes. Broward WWS says customers can pay by cash at any Amscot location.
QWhat email does Broward WWS use for customer service?
The online utility bill system page lists water@broward.org for Customer Service help.
QDoes Broward WWS store my credit card information?
No. Broward WWS says credit card information is not stored, so customers need to access the account every month to make an online card payment.
QDoes Broward WWS offer a leak adjustment credit?
Yes. Broward WWS may consider a leak adjustment credit for residential and commercial customers once per 12 months, subject to repair, payment and application requirements.
QWhat documents are needed for a Broward leak adjustment?
The leak adjustment application says to attach repair bills, a letter from the company or person completing repairs, or receipts for parts if self-repaired.
QHow long does a Broward leak adjustment take?
The 2025 leak adjustment application says a leak adjustment credit request may take up to 90 days for completion.
QDoes Broward WWS offer pool adjustment credit?
Yes. Broward WWS says residential customers may be considered for a one-time pool credit on the sewer portion of the bill once every two years when a pool is fully emptied and refilled.
QWhat is the Broward WWS Pompano Beach address?
The Pompano Beach customer service center is at 2555 West Copans Road, Pompano Beach, FL 33069.
QWhat is the Broward WWS Lauderhill address?
The Lauderhill customer service center is at 1491 NW 40th Avenue, Suite 7, Lauderhill, FL 33313.
QWhere can I find Broward WWS deposits?
Use the official Rates, Fees and Deposits page. It lists deposit amounts by meter size and service type, including water and sewer service deposits.
QIs Water-Department.org the official Broward County website?
No. This is an independent guide. Official payments, account service, Auto Pay forms, leak adjustments, pool credits and billing decisions must be handled through Broward County Water and Wastewater Services.
Official Sources for Broward County Water Bill Customers
Use these official Broward WWS resources for final confirmation before paying, registering, setting Auto Pay, visiting a payment location, requesting a leak credit or checking rates and deposits.
| Official source | Use it for | Open |
|---|---|---|
| Broward Water and Wastewater Services | Main WWS notices, quick links, water quality, lead inventory, rates and water resources. | Open WWS main page |
| Online Utility Bill System | Official WWS payment instructions, AccessBROWARD account linking, e-check, credit card and Auto Pay guidance. | Open bill system page |
| AccessBROWARD WWS ePay | Online water bill login and payment. | Open AccessBROWARD ePay |
| Authorized Payment Locations | Authorized payment methods, phone payment, Amscot, Pompano Beach and Lauderhill centers. | Open payment locations |
| Leak and Pool Adjustment Credit | Leak adjustment and pool adjustment overview. | Open adjustment page |
| Leak Adjustment Application PDF | Repair documentation, payment requirements, 12-month rule and processing guidance. | Open application PDF |
| Rates, Fees and Deposits | Metered customer deposits, service availability charges and double-deposit rules. | Open deposits page |
| Vendor Utility Payment Locations | WWS vendor/payment location list including Pompano, Lauderhill and Amscot. | Open vendor locations |
Pay Smarter, Check High Bills, Start Service, Avoid Shutoff and Find Official Water Department Links
Use this free tool before paying a water bill, setting up autopay, starting or stopping service, checking a high bill, requesting leak help, or looking for the official water department portal. It gives practical next steps without collecting your account number or personal details.
What water bill or service problem do you need to solve?
Choose your situation. The tool will suggest the safest next step, what to prepare, and which official page to check first.
Start from the official water department, city, county or utility website before entering account details. Avoid random payment ads and look-alike bill pay sites.
Before paying a very unusual bill, check meter reads, toilet leaks, irrigation use, estimated bills, late fees, and whether your utility offers a leak adjustment.
Water Bill Payment Route Helper
Choose how you want to pay. The tool will tell you what to prepare and the safest payment path.
High Water Bill Checker
Compare your normal bill with the new bill and get a practical investigation path before calling customer service.
Leak Check and Adjustment Checklist
Use this before requesting a leak adjustment, disputing a bill, or calling the water department about high usage.
Start, Stop or Transfer Water Service Helper
Use this before moving, opening a new account, closing an old account, or transferring service to another address.
Past Due, Shutoff and Reconnection Helper
Use this if your account is late, disconnected, at risk of shutoff, or you need a payment plan or assistance program.
Simple Water Usage Cost Estimator
Estimate a rough bill from base charge, usage units, rate per unit, sewer charge, stormwater fee and service fees. Official tiered rates may be different.
Official Water Department Resource Finder
Enter city/utility and state to create safe searches for the official water bill portal, phone number, outage page, assistance, start service, leak adjustment, and Water-Department.org guide.
Water Department vs Payment Processor
- Water department: account help, service start/stop, leaks, repairs, shutoff, assistance.
- Payment processor: card/eCheck payment screen, payment fee, confirmation number, posting time.
Best sitewide placement
Add this tool after the main payment section or before FAQs. It helps users solve the next problem after reading the article.
Important safety note
This tool gives educational guidance only. Always confirm payment portals, phone numbers, account balance, assistance rules and reconnection steps with the official water department or utility.